Shipping Information
Everything you need to know about delivery
Delivery Coverage
We deliver to all provinces and major cities across South Africa, including:
Note: Remote and rural areas are also serviced, though delivery times may be extended by 2-3 business days.
Shipping Options & Rates
Standard Delivery (3-5 Business Days)
Express Delivery (1-2 Business Days)
Express delivery is available for selected products only. Availability will be shown at checkout.
Same-Day Delivery (Selected Areas)
Orders must be placed before 12:00 PM. Available Monday to Friday only.
Processing & Delivery Times
Order Processing
Orders are processed within 1-2 business days. You'll receive a confirmation email once your order has been dispatched with tracking information.
Business Days
Business days are Monday to Friday, excluding public holidays. Orders placed on weekends will be processed on the following Monday.
Peak Season Notice
During peak periods (Black Friday, Christmas, etc.), delivery times may be extended by 2-3 business days. We appreciate your patience during these busy times.
Order Tracking
Track your order every step of the way:
Order Confirmed
You'll receive an email confirmation with your order details
Order Dispatched
Your order has been shipped and a tracking number will be provided
Out for Delivery
Your order is on its way and will be delivered soon
Delivered
Your order has been successfully delivered
Track Your Order: Log into your account and visit My Orders to view real-time tracking information.
Delivery Details
Signature Required
A signature is required for all deliveries. Please ensure someone is available to receive your order during business hours (8 AM - 5 PM).
Failed Delivery Attempts
If no one is available to receive your delivery, the courier will attempt delivery twice more. After three failed attempts, your order will be returned to our warehouse and you'll be contacted to arrange collection or re-delivery.
Collection Points
Unable to receive deliveries at home? Select a nearby collection point at checkout for convenient pickup at your own time.